Why MVW is the most loved workplace in hospitality


MVW Front Office Associates in blue uniforms
Marriott Vacations Worldwide was ranked #4 on Newsweek’s Most Loved Places to Work for 2022.
America's Most Loved Workplaces 2022 Badge

Over the past few years, there has been a paradigm shift in the workplace unlike anything we have seen (or will ever see again) in our lifetime. The COVID-19 pandemic, coupled with recent labor shortages, has put the proverbial ball in the people’s court. Businesses need to get creative to retain their employees, and Marriott Vacations Worldwide (MVW) strongly recognizes this.

MVW has been in the business of delivering amazing vacation experiences for over 35 years. Formerly part of Marriott International, MVW became its own publicly traded company in 2011 (NYSE: VAC). As a resort company, it rolls out the red carpet for its guests, owners and associates every day. MVW understands that people are its greatest asset. It is founded on a culture of caring and collaboration, enabling people to live their most fulfilling lives. But if you don’t believe him, just ask his associates.

In an annual employee survey, the company takes team member satisfaction to a new level in an effort to develop a strategy to recruit and retain the best associates. This year, with a participation rate of 91%, MVW was ranked first among its peers as Newsweek’s #1 most loved workplace in hospitality and #4 overall, as well as #1 in the most respected and supportive categories. Additionally, MVW has also been recognized as the #4 Best Travel & Hospitality Company by LinkedIn.

So what sets MVW apart? Mike Yonker, MVW’s Executive Vice President and Chief People Officer, said, “We are proud of our caring culture and are always exploring new ways to provide the best experiences for our associates and communities, as well as our owners and guests. . We recognize that success is never final, and we continually work to improve our suite of benefits and implement strategies that ensure each associate knows how essential they are to the success of the business and how he is valued as an individual.

Professional development for a fulfilling career

MVW associate standing near green pool table

Being in the business of bringing people together, MVW fosters a culture of inclusion, diversity and collaboration through its five core values. MVW supports the professional and personal development of its associates, ensuring that its business is an ideal place for everyone to start and maintain a fulfilling career with opportunities for lifelong growth.

Paid internships are offered to students through MVW’s Management Development Program. Candidates gain hands-on work experience and develop leadership skills. There have been years when, at the end of this one-year program, 100% of its participants have moved into a more senior role and 25% have become managers. MVW also believes in celebrating diversity, encouraging the social inclusion of all associates and helping to foster equity: 46% of managers are women and 41% are people of color.

Being recognized as a great place to work requires the ability to embrace change. Following the pandemic, MVW implemented an adaptable work model, allowing employees in corporate and non-customer facing positions to work in a hybrid manner. This model has been very popular and helps to improve associates’ work-life balance.

Benefits and Experiences for a Fulfilled Life

MVW engineering blends the exterior with green trees

The adage “Work hard, play hard” has never been more realized than with MVW’s employee travel program. When team members take advantage of paid time off (PTO), they can also take advantage of generous discounts at hotels and resorts around the world.

The organization also understands the importance of welcoming change. He acknowledges that with the onset of the gig economy, not all employees will work exclusively at MVW. Management continually reviews its compensation and benefits offerings to ensure alignment with market and associate needs. The desire of associates to strive for more and want more is supported by leadership every step of the way.

Shared values ​​for a fulfilled community

caring culture

MVW is invested in philanthropic efforts and environmental conservation both locally and globally, a commitment rooted in the company’s heritage.

MVW associates help clean up the global organization

Each year, MVW celebrates a week-long Associate Appreciation Event across the company’s global footprint. After celebrating this year with a beach-themed party at headquarters in Orlando, Florida, associates prepared 4,200 kits for Clean the World. This global hygiene foundation partners with more than 8,100 hotels and resorts worldwide to prevent millions of hygiene-related illnesses and deaths in more than 127 countries by recycling soap and toiletries. bottled toilet thrown away. Global associates in Honolulu, London, Finland and Singapore packed an additional 600 hygiene kits, demonstrating a caring culture for communities locally and around the world.

Customer obsessed

MVW partners with kids by the lake

MVW’s history is built on innovation, integrity and excellence. Although the company spans multiple brands and decades of expertise across the globe, its inspiration is rooted in “empowering people to live their most fulfilling lives.”

As a premium travel brand, fun is at the heart of MVW’s business. Each associate helps create memorable vacation experiences for more than 700,000 owners at more than 120 resorts and nearly 3,200 affiliated resorts in more than 90 countries and territories.

Roz Hanlon is just one of many special associates at MVW helping people create magical memories. She worked in the activities department at Marriott’s OceanWatch Villas in Grande Dunes for 18 years and built many relationships with owners and guests through countless interactions.

“Everyone knows her name, and Roz has touched the lives of so many people,” said Karen Haymore, guest relations manager at Marriott’s OceanWatch Villas at Grande Dunes. “Our owners come here year after year, and Roz has been a fixture in their children’s lives on each visit. Now these children have all grown up and are bringing their children to meet and play with Mrs. Roz. If you ask her why she has survived beyond retirement, Roz will tell you, “Associates, owners and guests are my family!””

Integrity First

MVW holds associates to a higher level of moral standards. Integrity begins with leadership and impacts all levels of the organization. This most loved workplace allows people to live their most rewarding and fulfilling lives.

“One of the things I love most about the business is celebrating the small wins,” said Candace Warner Shoy, general manager of Marriott’s St. Kitts Beach Club. “I also appreciate how we are able to be authentic ourselves, guided by our core values, our vision and our mission. The company allows us to be innovative and expressive, and each suggestion or action that can generate results is carefully considered. I love it.”

Excellence always

Promoting and rewarding Associates within the organization is an integral part of MVW’s inclusive culture. Team members are encouraged to develop their dream careers while fulfilling clients’ vacation dreams. MVW fosters an environment in which associates have the opportunity to grow and reach their full potential, building fulfilling careers with longevity rare in the hospitality industry.

better together

In an environment where “we outdo myself”, MVW believes in the power of collaboration and open communication. His belief is that a caring culture manifests itself best in times of crisis, and to this point, the company’s employee retention has improved by 22% since the pandemic.

To help support Associates in times of disaster, MVW relies on its Company Relief Fund, which was established to make grants available to Associates who have suffered significant damage or displacement after a natural or civic disaster. This relief program provides assistance to associates involved in a disaster situation, such as Hurricane Ian.

A caring culture extends beyond leadership and financial support. MVW also offers a shared PTO initiative, allowing employees to donate their PTO to team members who are going through a medical crisis.

Come discover the best of yourself

As one of the industry’s leading travel and hospitality brands, MVW has set the bar for showing customers and employees they are valued. With its array of benefits, from a generous healthcare plan to discounts at one of its many resorts, it’s no surprise that MVW is the states most beloved place to work. United in the hospitality industry.

Explore the job opportunities available at MVW and become part of one of America’s most loved places to work.

#MVW #loved #workplace #hospitality

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